777win bd Privacy Policy

1 Purpose and Scope of This Policy

This Privacy Policy applies to the 777win bd platform. When you browse our website, create an account, play any game, or carry out financial transactions, we collect certain specific information. This document describes what that information is, why it is collected, and how it is stored and processed.

Please read this policy carefully before using our services. By registering on this platform or using our services in any way, you are considered to have accepted the terms of this policy. For details on other terms of platform use, please read our Terms and Conditions.

2 What Information We Collect

777win bd collects various types of information, which can be divided into two main categories:

A. Information provided directly by you:

• Full name, mobile number, and email address provided at the time of registration.
• National ID card or other valid identity document details submitted for account verification.
• Date of birth (for age verification: to confirm you are 21+).
• Mobile banking numbers used for deposits and withdrawals (bKash, Nagad, Rocket, Upay).
• Any information shared when contacting our support team.

B. Automatically collected information:

• IP address and device type (mobile, desktop).
• Browser type and operating system version.
• Time spent on the site, pages visited, and click patterns.
• Session data collected through cookies and similar tracking technologies.
• Game history and betting activity logs.

3 Purpose of Data Collection

777win bd collects and processes user data only for specific and legitimate purposes. The main purposes are stated below:

1. Account management and identity verification: To complete the registration process, keep logins secure, and prevent fraudulent activity.
2. Financial transaction processing: To verify mobile banking details for accepting deposits and processing withdrawals.
3. Service improvement: To analyze user preferences and improve the game catalogue and interface.
4. Age verification and responsible gaming policy enforcement: To prevent persons under 21 from accessing the platform.
5. Bonus and promotional offer management: To confirm your eligibility and award the correct bonus.
6. Customer support: To provide effective assistance through 24/7 live chat and email.
7. Security and fraud prevention: To detect unusual activity and protect accounts.

4 Sharing Data with Third Parties

777win bd never sells your personal data or transfers it to third parties for marketing purposes. However, in specific circumstances we may share limited data with trusted partners:

• Payment processors: Only transaction-related information is shared with mobile banking providers (bKash, Nagad, Rocket, Upay) to verify deposits and withdrawals.
• Technology service providers: Designated technology partners who operate the platform under strict confidentiality agreements.
• Legal obligations: Data may be provided in response to a court order or a lawful request from a government authority in Bangladesh.
• Fraud prevention: Anonymised analytics data may be shared with security experts to identify fraudulent activity.

5 Technical Measures for Data Security

777win bd has adopted multiple technical and organisational measures to keep your data secure:

• SSL encryption: All data transfers between the website and your browser are encrypted using 256-bit SSL technology.
• Secure data storage: Sensitive information is stored in encrypted databases and can only be accessed by authorised staff.
• Two-factor authentication (OTP): Mobile OTP verification is mandatory during login and for important transactions.
• Regular security testing: Security audits are conducted periodically to identify system vulnerabilities.
• Access controls: Staff are given access only to the specific data required for their work.

6 Data Retention Period

777win bd retains your data only for as long as necessary to provide services and meet legal obligations. Retention periods by category:

• Account information: For the duration the account is active, and after closure for the period required under applicable law in Bangladesh.
• Financial transaction records: Retained for the long term in compliance with financial regulations.
• Support communications: Retained for a defined security period after the issue is resolved.
• Technical logs: Retained for a limited period as required for system security.

Once the retention period ends, data is securely deleted or anonymised so that identification is no longer possible.

7 User Rights

As a user of the 777win bd platform, you have the following rights:

• Right to access: You may request at any time to know what information we hold about you.
• Right to correction: You have the right to request correction of any inaccuracies in your data.
• Right to deletion: In certain circumstances you may request that your data be deleted, though this may not apply where legal obligations exist.
• Right to object to processing: You may object to your data being used for marketing purposes.
• Right to data portability: In some cases you have the right to receive your data in a structured, readable format.

To exercise these rights, contact us via 24/7 live chat or email. For guidance on gaming responsibly and safely, read our Responsible Gaming Guidelines.

8 Cookies and Tracking Technologies

777win bd uses cookies on its website to improve the user experience. Cookies are small text files stored in your browser. We use the following types of cookies:

• Essential cookies: These are necessary to maintain login sessions and keep security features active.
• Functional cookies: Help remember language preferences and account settings.
• Analytics cookies: Collect anonymous usage data to understand which parts of the site are used most.

You can control or disable cookies through your browser settings. However, disabling certain cookies may cause some features of the site to not work properly.

9 Protection of Minors' Data

777win bd provides services only to persons aged 21 or older. We do not knowingly collect data from anyone under the age of 21. Age is verified at registration, and in suspicious cases identity document verification is mandatory.

If we become aware that data from a person under 21 has entered our system, that data is immediately deleted and the associated account is closed.

10 External Links and Third-Party Sites

Our platform may sometimes provide access to third-party payment gateways or game provider interfaces. These external service providers have their own privacy policies, and 777win bd is not responsible for those policies. You are advised to read the relevant provider's policy before using these links.

11 Policy Changes and Updates

777win bd reserves the right to update this Privacy Policy as needed. If any significant changes are made:

• The "Last Updated" date at the top of the page will change.
• Registered users may be notified of changes by email.
• For significant changes, consent may be sought again.

Continued use of the platform after changes indicates that you have accepted the updated policy. For detailed terms and conditions on various services, more information is available on our About Us page.

12 Complaints and Dispute Resolution

If you have any concerns or complaints about the use of your data, please first contact our customer support team directly. We will make every effort to resolve your issue within a reasonable time.

If the issue cannot be resolved through the support team, the applicable legal process in Bangladesh may be followed. For general questions, see our FAQ section.